Our Response to COVID-19

First and foremost, we want you to know that we value the health and safety of our customers and staff. As a business, Southwest Kia is taking the extra steps necessary to maintain a healthy and sanitary workplace while still meeting our customers' needs.

We continue to monitor information from state health authorities and the CDC for their guidance and recommendations on how we can help to prevent the spread of this virus.

Our steps include:

  • Thorough cleanings of all dealership facilities daily
  • Sanitizing gel and foam stations available on-site
  • Providing our staff with specific instructions on hand washing and the importance of staying home if they are not feeling well
  • Adhering to the recommended six feet of social distance from other staff and customers

We will be adjusting schedules and operations for some of our staff to ensure that we stay well and can continue serving our customers efficiently. These schedule adjustments should have minimal impact on our in-store operations.

Our website is a helpful resource for shopping and researching vehicles, finding service and parts information, and communicating directly with the dealership. We will also continue to offer vehicle pick-up and delivery services.

No matter the department you're looking to reach, we have staff available to answer your questions and assist with your needs. You can connect with a member of our team by phone, email or through our website.

Together, we can maintain a healthy environment and combat the spread of COVID-19.

On behalf of our dealership, thank you for being a loyal customer. Please don't hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time.

In Regards To Service,

At Southwest Kia, we take the health and safety of both our staff and customers seriously. Our service advisers and technicians will ensure to disinfect high-touch areas of your vehicle, including door handles, shifter, and steering wheel.

In an attempt to minimize the risk of COVID-19, our team members are continuously sanitizing and deep cleaning all areas of the dealership throughout the day. And, our janitorial crews have been instructed to be extra cautious about disinfecting high-touch areas including door handles, counter-tops, and restrooms. We also have hand sanitizer and wipes available for customers in the service waiting area.

Through Kia's Promise program, any warranty that expires from March 2020 through May 2020, will be extended to June 30th, 2020.

Should your vehicle require to be left at our service center overnight or longer, we have rentals available for your use. All ride-share or rental cars have been properly sanitized.

Through our DigniFi tool, we offer a quick and easy way to finance your vehicle's service or repairs so you do not have to pay all expenses upfront.

For your comfort, convenience, and peace of mind, our staff can come to you. We will pick up your car and bring it back to the dealership for service. We will return the car to you after the service has been completed.

We offer contact-free service. This means that we can come to your location to pick up your vehicle, take it to the dealership for repair/maintenance, return the vehicle to your location, and process your payment via phone or online. How's that for a white-glove treatment?!

As always, we have a page on our website dedicated to helping you schedule a service appointment at your convenience. Visit southwestkia.com/service/center to get started.

Hours

  • Monday9am-8pm
  • Tuesday9am-8pm
  • Wednesday9am-8pm
  • Thursday9am-8pm
  • Friday9am-8pm
  • Saturday9am-8pm
  • SundayClosed

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  1. Southwest Kia

    Rockwall, Dallas, Austin, Round Rock and Mesquite, TX 75237

    • Sales: (833) 908-0452
  2. Southwest Kia Dallas

    39650 Lbj Freeway South
    Dallas, TX 75237

    • Sales: (833) 908-0452
  3. Southwest Kia Austin

    13175 Us Highway 183 N.
    Austin, TX 78750

    • Sales: (833) 908-0452
  4. Southwest Kia Mesquite

    1919 Oates Dr
    Mesquite, TX 75150

    • Sales: (833) 908-0452
  5. Southwest KIA - Rockwall

    1790 East I-30
    Rockwall, TX 75087

    • Sales: (833) 908-0452
  6. Southwest Kia Round Rock

    600 Jeffrey Way
    Round Rock, TX 78665

    • Sales: (833) 908-0452
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Get in Touch

  • Contact our Sales Department at: (833) 908-0452
  • Monday9am-8pm
  • Tuesday9am-8pm
  • Wednesday9am-8pm
  • Thursday9am-8pm
  • Friday9am-8pm
  • Saturday9am-8pm
  • SundayClosed